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Refunds and Cancellations

What to expect during the free trial, how to cancel, and how billing concerns are reviewed.

Last updated July 18, 2026

TermsPrivacyRefunds and cancellationsSoftware license

30-day free trial

Contact licensing@animtoolbelt.com to request a 30-day evaluation license. Evaluation access does not start automatic billing.

Commercial access and payment are arranged separately after evaluation.

Cancelling a subscription

Contact support@animtoolbelt.com to arrange cancellation or changes to your manual billing agreement. Creating or renewing a license does not charge a payment method. Your agreed access dates remain in effect.

Refund requests

Because AnimToolbelt is downloadable software and includes a free trial, completed subscription charges are generally final. Billing errors, duplicate charges, and exceptional circumstances may be reviewed individually. A refund is not guaranteed unless required by applicable law.

Request a review promptly by emailing support@animtoolbelt.com. Include the email used for the purchase, the order or receipt number, the charge date, and a short explanation. Do not send full payment card information by email.

Technical problems

If a technical problem prevents normal use, report it through the Contact page or email support. AnimToolbelt will actively work to diagnose and resolve reproducible problems. Providing your Maya, operating system, and AnimToolbelt versions will help.

Price changes

Development discounts, plan prices, and package contents may change as AnimToolbelt grows. Your current price remains unchanged for the rest of your billing term. Any increase can take effect only on a renewal and there is no mid-term charge. You will receive an email before it takes effect, and you may review or cancel.

Rights under applicable law

Nothing in this policy limits consumer rights that cannot lawfully be excluded. Where applicable law provides stronger cancellation or refund rights, those rights continue to apply.

Questions

Talk to the creator.

Email support@animtoolbelt.com for policy, billing, privacy, or general support questions.

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Tools that keep Maya animators moving.

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Creator led Maya tools. Licenses and billing are arranged directly with AnimToolbelt.